Jonas Wennström

Full Stack Developer

Career Summary

Experienced systems developer with more than 20 years of expertise in areas such as web development, system design, system development, testing and verification, system and network administration, and telecommunications and data communications. Read more >>

Work Experience

TeliaCompany

FrontEnd Developer/DevOps

Luleå/Remote
Aug 2020 - Present

FrontEnd Developer in a virtual scrum team working on product development (nodejs, vuex, vuejs).

Maintain and update common web component library and Storybook.

System maintenance and lifecycle support for Jenkins/GitHub CI/CD.

DevOps enabler.

Technologies used:

  • Vuex
  • Vuejs
  • Nodejs
  • Webpack
  • Vite
  • Jenkins

Full Stack Developer

Luleå/Remote
Aug 2013 - Jul 2020

System developer working on maintaining and supporting a web application. (JAVA, Apache, Struts, Axis).

System developer working on an internal web application to complement SAP Time reporting. (PHP, SQL).

System developer developing and supporting a EpiServer CMS system (EPiServer, .NET, SQL).

System maintenance and lifecycle support of internal Windows server and linux/unix server park for development, lab and system test.

Technologies used:

  • JAVA
  • Apache
  • Struts
  • Axis
  • PHP
  • SQL
  • EPiServer
  • .NET

Senior Systems Integrator

Uppsala
Aug 2005 - Aug 2013

Systems integrator working on integrating customer CMS systems and their contact center-systems.

Genesys contact center specialist with focus on IVR and IP-solutions/network. Worked with the whole delivery chain from pre-studies to support/maintenance.

System developer working on tailor-made IVR-applications, web applications and middleware.

Install and configure Cisco IPCC and VoIP network configuration.

System maintenance and lifecycle support for in-house developed intranet application with document revision system and mediawiki.

Technologies used:

  • JAVA
  • JavaScript
  • AJAX
  • .NET
  • VoiceXML
  • VoIP
  • SIP
  • SQL

Contact Center Professional

Luleå
Jun 2003 - Aug 2005

Worked in customer care support with fixed telephony and broadband support.

Developed a web based transcript support application.

Technologies used:

  • HTML
  • PHP
  • Apache
Read more >>

Projects

  • WBSFinder
    Internal time reporting support tool.
  • Project Dolphin
    Product website on EPiServer.
  • Finnish Bank
    Delivery with Genesys CC on-prem with multiple satellite offices.
  • Finnish telecom company
    Support, maintain and evolve current Genesys on-prem solution.
  • Multinational power sector company
    Cross country Genesys solution with diverging legislation and data protection requirements.
    Tailor-made IVR solution with administration web interface.
  • Swedish authority 1
    WebPulse wallboard web application with realtime CC-data.
  • Swedish authority 2
    IP-telephony delivery project with Genesys CC.
  • Swedish Bank
    IP-telephony migration project.
  • Swedish grocery company
    IP-telephony delivery project with Genesys CC.

Courses

  • Genesys Framework Overview
  • Genesys Framework Installation and Configuration
  • Genesys Framework and Routing Troubleshooting Workshop
  • Genesys Routing and Reporting Installation and Configuration
  • Genesys Voice Platform Installation and Configuration
  • Genesys VoiceXML Programming
  • Genesys Voice Platform 8.1 Deployment
  • Genesys Advanced Routing Workshop 7
  • Genesys SIP Server Deployment 8
  • Genesys eServices 8.1 Foundations
  • Genesys eServices 8 Deployment and Development
  • Genesys Composer for Voice Applications
  • IP Telefoni för TeliaSonera
  • Cisco IP Telephony
  • Interconnecting Cisco Network Devices
  • IPCC Express and IP IVR Deployment

Skills & Tools

Frontend

  • Angular
  • Vue
  • React
  • JavaScript
  • Node.js
  • HTML/CSS
  • JQuery

Backend

  • PHP
  • JAVA
  • .NET

Database

  • SQL
  • MySQL/MariaDB
  • Oracle
  • Cassandra

Others

  • DevOps
  • Code Review
  • Git
  • BitBucket
  • Artifactory
  • Unit Testing
  • Docker
  • Jenkins
  • VoIP
  • SIP
  • VXML
  • SOAP

Education

  • Computer and Systems Sciences
    Luleå University of Technology, Luleå (SE)
    2001 - 2005
  • Marketing, Economics
    Griffith University, Brisbane (AUS)
    2002 - 2002

Certificates

  • Genesys Certified Professional 7 System Consultant
    Voice Platform Enterprise Edition
  • Genesys Certified Professional Version 7 System Consultant
    Genesys SIP Server
  • Genesys Certified Professional Version 8 System Consultant
    Voice Platform
  • Genesys Certified Professional Version 8 System Consultant
    e-Services 8

Language

  • Swedish (Native)
  • English (Professional)
  • German (Basic)

Interests

  • Gaming
  • Sports
  • Home Automation